Do you offer design assistance?
Yes, it’s very common to work with engineers on the phone or in person for material selection and toolmaker design suggestions.
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What's your Minimun Order Quantity(MOQ) ?
According to your reqiuirement that only one piece can customized for you.
Do you make customized/custom products based on our design drawings?
Yes, we are not only can manufacture your product based on your drawing , but also can assist you to design the new product. Because we use 3D solidworks software which means we can develop a prodcut started from your concept.
How does the payment process work?
We accept T/T,West Union and Paypal payment.
What do you need to provide a quote?
A print and quantities and we’ll take it from there.
How long is your lead time?
Usually our sample lead time is 6 days. About mass order, it depends on the quantity and difficulty of products.
How to do if I receive the unsatisfied goods?
We make the product according to your requests and drawings confirmed before production. If anything we have done wrong, we remake for you free of charge!
How to ship my products?
We can ship by express, such as DHL, Fedex, TNT etc. Also by air shipping or sea shipping according to your demand.
What kinds of surface treatment are avaliable?
Powder coating, polishing, zinc/nickel /chrome plating, painting, anodized,hot dip galvanized, sandblasted etc.
What raw material do you use?
Stainless steel, carbon steel, mild steel, galvanized steel, aluminum alloy, brass, copper, etc.